The Pines Hospital

The Pines Hospital 2023-03-23 Person 5 5 0

I had my surgery with Mr Ntanos at the Pines. I would like to thank all the staff at the pines for treating me with the utmost respect and care. I was made to feel at ease from the second I stepped into the hospital. The facilities are clean and modern, the food was completely different to the stereotypical hospital food, it was restaurant quality. I was kept calm and laughing whilst being escorted to theatre which massively helped calm my anxiety. I had round the clock care and would like to especially thank Rachel for looking after me during the night, making sure I was comfortable and relaxed. I can't think of any constructive criticisms, I think its a well oiled ship and serves patients well, from my experience. Thank you very much.

The Pines Hospital 2023-02-23 Person 5 5 0

I had top surgery with Mr Ntanos here on the 7th of February 2023 and the staff were all fantastic! I felt like my feelings and comfort were valued by all of the staff and I was given flexibility on when I was comfortable being discharged. The doctors and nurses all listened to me and absolutely went out of their way to ensure I got everything I needed and more. They were all so friendly, patient and kind and made me feel truly at ease. This all contributed to being the first time I've felt truly comfortable with healthcare. I also noticed many of them took steps to be more inclusive including introducing themselves with their pronouns and respecting mine. They also made sure I got decent food as a vegan which made a nice change from most hospitals!

The Pines Hospital 2023-01-21 Person 5 5 0

Everybody I spoke to at the Pines, and especially everybody that helped to look after me, was amazing. The nurses really knew how to put me at ease, and it hugely helped my anxiety around having surgery for the first time. Couldn’t recommend highly enough! Food was also lovely

The Pines Hospital 2022-09-22 Person 5 5 0

I had major surgery at the Pines hospital this year under the care of Dr Ntanos, and it was the most pleasant overnight hospital experience I have ever had, despite the circumstances. The facility was spotless, the room was very comfortable with any and all needs attended in a caring and quick manner. The staff were the ones who truly shone, however. The nursing teams were some of the kindest, caring and attentive people I had ever met, taking time to check on me regularly and helping with any issues and discomforts I experienced, no matter how small. The pre op and operating room staff were similarly kind, and were assuring and careful with everything they did, ensuring that I was at ease and going into surgery with confidence. The meals were also excellent, nutritious and balanced, and really quite tasty. I believe that my intitial recovery in the hospital was helped by those seemingly small touches. I would recommend the Pines to anyone undergoing surgical treatment, and would like to thank all the staff again for their great care. - Jeff Maddison

The Pines Hospital 2022-08-30 Person 5 5 0

Super friendly hospital. Clean, good food, great care. Staff very reassuring.

The Pines Hospital 2022-08-30 Person 5 5 0

The staff at PINES were so friendly and kind. They really looked after me during my top surgery.

The Pines Hospital 2022-07-11 Person 5 5 0

I a very happy with the care I recieved from all the staff involved.

The Pines Hospital 2022-05-23 Person 5 5 0

I would highly recommend Mr Loannis Ntanos and the team. I had great service and the high standard care given on my surgery day. I was so nervous but the team take care of me and explain me step by step what’s going to happen. I felt so comfortable and safe. Before my surgery , during and the after. Dr Ntanos gives me a second life and he just being amazing into the whole process. He is so confident and he knows what he is doing 100% ! Thank you Mr Ntanos and the team !

The Pines Hospital 2022-03-18 Person 5 5 0

I received surgery here on the 7th of this month, and my experience at the Pines was faultless. My surgeon (Mr Ntanos) was phenomenal and the nurses were all very friendly and took good care of me before and after the surgery. The place was spotless, the food was good, and I felt completely safe during my time there. An amazing hospital with staff who are the best at what they do.

The Pines Hospital 2022-03-18 Person 5 5 0

The most caring team I’ve ever met. These people really care about the patients and all went above and beyond for my care and also my friend picking me up. I didnt want to leave!! They made this life changing experience an extremely pleasant one and i have recommended to other people.